Shipping / Return Policy

FREE REPAIR SERVICE

We care about the environment and all our clothing is designed to last. Our fabrics are made to strict environmental safety standards using energy efficient equipment. Our clothing is all hand made by our very own team of skilled machinists. To be eligible for our free repair service, your garment must be damaged due to general wear and tear only. Please contact us with images of your garment, when it was purchased and details of the repair work needed.

SHIPPING INFORMATION 

ECO FRIENDLY - WINK USE BIODEGRADABLE SHIPPING BAGS 

Parcels are dispatched within 2-3 working days. Custom-made garments take 2 to 3 weeks for delivery.

  • UK Royal Mail 48hr:  2-3 days from dispatch.
  • UK Royal Mail Signed-For: 1-2 days from dispatch, requires signature.
  • Europe:  3-5 working days from dispatch.
  • Europe International Tracked and Signed:  3-5 working days from dispatch, requires signature, tracking number available.
  • Rest of the World:  5-7 working days from dispatch.
  • Rest of World International Tracked and Signed:  5-7 working days from dispatch, requires signature, tracking number available.

RETURN POLICY

If for any reason you would like to return an item, we are happy to offer a refund or exchange. Items must be returned within 14 days of receipt to the address below, with your name, address, purchase date, order number and reason for return. For exchanges please let us know what you would like to exchange the items for including colour and size. Goods must be returned in their original condition. Postage is non-refundable on non-faulty items.

Bespoke and Made To Order items cannot be returned, so please check you have the correct size before ordering.

Wink Designs
34 Dickens Street,
Bucknall,
Stoke-on-Trent,
Staffordshire ST2 8LB
England

Tel: +44 (0)1782 208253

EMAIL US